Joann Needleman
Joann Needleman leads the firm’s financial services regulatory and compliance practice and advises banks, financial institutions, and financial services entities on regulatory compliance matters.
Education
Recognitions
- 2021 Professional Excellence Award – Law Firm Innovator
- 2004-2006, 2010-2011, 2013-2019: Super Lawyers – Selected for inclusion in Pennsylvania’s Super Lawyers & Rising Stars list.
*This award is conferred by Super Lawyers, part of Thomson Reuters. A description of the selection methodology can be found at: https://www.superlawyers.com/about/selection_process_detail.html. No aspect of this advertisement has been approved by the Supreme Court of New Jersey.
- Named to Collection Advisor Magazine’s 25 Most Influential Women in Collections
- 2019: National Creditors Bar Association (NCBA)’s Annual Donald Kramer Award
- Law Firm Innovator 2021: Power Player
- Legal Intelligencer Professional Excellence Awards, Named Most Innovative (2021)
Memberships
National Association of Retail Collection Attorneys
(President, 2013-2015, President Elect, 2012-2013, Secretary, 2006-2012, Board Member, 2006-present)
Consumer Financial Protection Bureau Consumer Advisory Board
American Bar Association, Business Law Section
Pennsylvania Creditors Bar Association (Past President)
Pennsylvania Bar Association
Debt Buyers Association
Forum for Executive Women
Member, Legal Advisory Board, Consumer Relations Consortium, January 2020 – present
Member, Emerging Markets Coalition Advisory Board, January 2020 – present
Immediate Past President of the Board of Directors of the National Creditors Bar Association (NARCA)
State Bar Licenses
Court Admissions
Articles & Alerts
- Co-Author, “What’s Next For Federal Preemption In Financial Services,” Law360 (September 6, 2024)
- Co-author, “Synapse Bankruptcy Has Ripple Effects For Fintech Industry,” Law360 (July 15, 2024)
- Quoted, “AI set to transform debt collection in US, bias worries remain,” Context Newsroom, Thomson Reuters (March 26, 2024)
- Quoted, “Trump’s Supreme Court Justices May Save Elizabeth Warren’s Brainchild,” Newsweek (October 4, 2023)
- Co-author, “Speaking It Into Existence: A Deeper Dive Into the CFPB Hearing on Medical Billing and Payment Products” (July 24, 2023)
- Co-author, “Revealing the Blind Spots: A Critical Review of the CFPB’s Issue Spotlight on Chatbots in Consumer Finance” (June 21, 2023)
- Co-author, “Lowering the Bar: CFPB Unveils Its Playbook on Combatting ‘Abusiveness’” (April 4, 2023)
- Co-author, “CFPB v. PRA, the Sequel” (March 27, 2023)
- Co-author, “In the Wake of the Demise of Silicon Valley Bank and Signature Bank: What Fintechs, Private Equity, and Banks Need To Know” (March 13, 2023)
- Co-author, “Deposit Insurance and Cryptocurrency Assets – What the FDIC Wants You To Know” (August 16, 2022)
- Author, “The Current Expectations of the Financial Services Regulatory Agenda – And What To Do” (June 22,2022)
- Author, “CFPB Finalizes Regulation F Implementation Date: What Your Organization Needs To Consider in Order To Be ‘Reg F Ready’” (August 2, 2021)
- Quoted, “What To Watch As Biden’s CFPB Nominee Faces Senate Panel,” Law360 (March 1, 2021)
- Author, “The Bureau Binds Itself to the Interagency Statement Clarifying the Role of Supervisory Guidance with New Rule” (January 20, 2021)
- Quoted, “What debt collectors can and can’t do under CFPB rule,” American Banker (November 2, 2020)
- Quoted, “Serendipitous Run-Ins Versus Comforts of Home: What People Miss and Don’t Miss About the Office,” The Legal Intelligencer (October 5, 2020)
- Quoted, “CFPB gets tough with debt collectors as it readies rule,” American Bank (September 11, 2020)
- Quoted, “CFPB Ratifies Prior Actions; Enforcement Questions Remain,” Inside Mortgage Finance (July 20, 2020)
- Quoted, “High Court Ruling Leaves CFPB Enforcement Actions in Doubt,” Bloomberg Law (June 30, 2020)
- Quoted, “Supreme Court: CFPB Single-Director Structure Unconstitutional” Compliance Week (June 29, 2020)
- Quoted, “Your Financial Institution Issued a PPP Loan – Now What?” Abrigo (April 15, 2020)
- Quoted, “Pressure Mounts to Protect Virus Stimulus From Debt Collectors,” Bloomberg Law (April 13, 2020)
- Quoted, “CFPB Employees to Telework Until April 3,” Inside Mortgage Finance (March 20, 2020)
- Quoted, “What Happens to CFPB CIDs Pending SCOTUS Decision?” Inside Mortgage Finance (February 3, 2020)
- Quoted, “Cuomo Plan Would Reinforce NY’s Financial Protection Role,” Law360 (January 10, 2020)
- Quoted, “CFPB’s 2020 Outlook: A Full Agenda Amid Uncertainty,” Inside Mortgage Finance (January 6, 2020)
- Quoted, “Appeals Court Throws Wrench Into CFPB Debt Collection Rewrite,” Bloomberg Law (August 27, 2019)
- Author, “Fintech Financial Services: Which Path to Follow?” (August 5, 2029)
- Co-author, “The OCC Jumps into the Sandbox,” Law360 (May 28, 2019)
- Author, “Five Ideas That Can Solve the Cannabis Banking Problem,” The Legal Intelligencer (May 22, 2019)
- Author, “Innovation: Opening the Door for Regulatory Engagement” (October 26, 2018)
- Author, “Why Defining Success Is So Difficult for Women,” The Legal Intelligencer (October 17, 2018)
- Author, “Why CFPB Should Not Regulate the Practice of Law,” Law360 (July 26, 2018)
- Quoted, “NY Ruling Could Fuel Push To Turn CFPB Into Commission,” Law360 (June 25, 2018)
- Author, “Arizona Jumps Ahead of Other States In Financial Innovation” (April 6, 2018)
- Co-author, “If the CFPB Is Remiss, the Court Must Dismiss,” DRI For the Defense (February 2018)
- Quoted, “CFPB leadership squabble has finserv companies asking: Now what?” Philadelphia Business Journal (November 27, 2017)
- Author, “Will CFPB Director Richard Cordray’s Resignation Usher in a New Era of Financial Services Regulation?” (November 16, 2017)
- Quoted, “Radical changes ahead for CFPB after Cordray departure,” American Banker (November 15, 2017)
- Quoted, “OCC-CFPB spat takes interagency discord to new level,” American Banker (October 19, 2017)
- Co-author, “If The CFPB Is Remiss, The Court Must Dismiss,” Law360 (September 5, 2017)
- Quoted, “Cheat Sheet: What Happens if CFPB’s Cordray Leaves Early,” National Mortgage News (August 7, 2017)
- Quoted, “Debt Collection Next on CFPB’s Agenda,” The Wall Street Journal (July 26, 2017)
- Quoted, “How Debt Collection Industry Scored Rare ‘Victory’”, SubPrime Auto Finance News (June 14, 2017)
- Author, “Treasury Department Issues Long Awaited Report on Regulatory Reform for the Financial Services Industry” (June 13, 2017)
- Quoted, “Court Slams CFPB’s Enforcement Strategy,” The Wall Street Journal (March 28, 2017)
- Author, “The State of Consumer Finance Services in the Trump Presidency,” The Legal Intelligencer (March 28, 2017)
- Quoted, “Why CFPB survey on collections is ‘disappointing,” BHPH Report (January/February 2017)
- Quoted, “House GOP Report Says CFPB May Have Violated Law,” BNA Snapshot (January 19, 2017)
- Author, “Latest CFPB Consent Order Changes the Rules for Collection Law Firms,” InsideARM, (January 10, 2017)
- Co-author, “Kansas District Court Provides No Clarity on Payment/Revival Disclosures,” InsideARM (January 4, 2017)
- Co-author, “Bank Regulators’ Concerns About Cybersecurity Has Not Abated: Greater Pressure on the Board of Directors in Expected,” PA Banker (Winter 2016)
- Quoted, “Payday Loans and the Perils of Borrowing Fast Cash,” Knowledge@Wharton High School, a publication of the University of Pennsylvania (November 16, 2016)
- Author, “Consumer Financial Services Regulation Will Remain in a Trump Presidency” (November 10, 2016)
- Quoted, “Attorney ‘Meaningful Involvement’ Case Sent Back to District Court,” InsideArm (August 3, 2016)
- Quoted, “Collection experts dissect CFPB’s latest proposal,” SubPrime Auto Finance News (August 1, 2016)
- Quoted, “CFPB Unveils Overhaul of Debt Collection,” The Wall Street Journal (July 28, 2016)
- Quoted, “Five Issues to Watch in CFPB’s Debt Collection Plan,” American Banker (July 26, 2016)
- Author, “insideARM FDCPA Caselaw Grid Through January 31, 2016,” insideARM (February 4, 2016)
- Quoted, “CFPB Accepting Applications for Advisory Board Seats,” insideARM (January 19, 2016)
- Quoted, “Texas Law Firm to Pay $3.4 million – Settling Class Action Matter Alleging Unauthorized Practice of Law in California,” insideARM (January 14, 2016)
- insideARM Publishes Update on Needleman’s 2014 Debt Collection Article – December 11, 2015
- Quoted, “Federal Student Loan Collectors May Now Use ATDS to Dial Cell Phones?” insideARM (November 4, 2015)
- Quoted, “Is This a Dialer? Five Industry Attorneys Weigh In,” insideARM (October 23, 2015)
- Quoted, “Three Take Aways from the Dallas Debt Collection Dialogue,” insideARM (September 30, 2015)
- Quoted, “PayPal Tries To Get User Agreement Right Under New TCPA Ruling,” insideARM (July 14, 2015)
- Author, “Court Ruling Impact – Debt Collection Settlements Are Dead; Long Live Litigation,” insideARM (March 26, 2014)
Presentations
- Co-presenter, “Navigating the Future” A Comprehensive Introduction to Open Banking,” ACA International (February 14, 2024)
- Moderator, “Digital Collections Compliance,” ARMTech Conference (January 18, 2024)
- Co-presenter, “Everything the CFPB is Working On and How it Applies to Collections,” Accounts Recovery (December 8, 2023)
- Presenter, “How Fin Apps are adding Inbound Recovery Channels,” Kredit® The Conversion Summit (November 2, 2023)
- Co-presenter, “Breaking Down the Arguments in CFSA v. CFPB,” Accounts Recovery (October 4, 2023)
- Co-presenter, “Compliance Management Plan: Understanding the Impact of the CFPB’s 2022 Enforcement and Supervision Priorities for Consumer Finance, Credit and Collections,” PDCflow (May 12,2022)
- Co-presenter, “Regulation F Implementation Challenges: Ask the Regulatory and Compliance Experts,” PDCflow, (September 22, 2021)
- Panelist, “iA Round Robin: Email Communications,” insideARM (September 9, 2020)
- Panelist, “COVID, Cash Cannabis and Contactless,” (July 2020)
- Panelist, “ARM for the Future: A Compliant, Brand-Focused Digital Strategy for Tomorrow,” PDCflow, (June 18, 2020)
- Panelist, “Understanding the OCC’s ‘Valid When Made’ Rule” (June 11, 2020)
- Panelist, “The Pros and Cons of Collectors Working from Home Permanently,” Accounts Recovery (June 3, 2020)
- Co-presenter, “Your Website, Your New Normal – Building a Compliant and Effective Website for the ARM Industry in a Post-Pandemic World” (April 8, 2020)
- Co-presenter, “The Future of the ARM Industry – What Will Be the New Normal in the Post-Pandemic World” (April 8, 2020)
- Interviewed, “Why It Matters When You’re 90 Days Late on A Payment,” NPR Marketplace, (February 12, 2020)
- Co-presenter, “Looking Ahead to the Final Rules: What the Comments Tell Us” (November 1, 2019)
- Presenter, “Elephant in the Room: Breaking the Mold,” Women Empowering Women Leadership Retreat (September 16, 2019)
- Presenter, “Start Planning Now: Costs to Implement and Operate Under the CFPB Proposed Rulemaking” (July 2019)
- Presenter, “Technology Outpacing the Law? How State Regulators in Arizona use a ‘Sandbox’ to Encourage and Oversee Innovation,” First Party Summit (June 2019)
- Presenter, “CFPB Debt Collection Rules Update,” National Creditor’s Bar Association (May 2019)
- Presenter, “The Importance of a General Counsel”, Vertican Technologies vCon, (November 2018)
- Panelist, “Insights From Capitol Hill: What’s Next for the TCPA and CFPB,” Contact Center Compliance (June 13, 2018)
- Presenter, “The New Regulatory Challenges Facing Small Business Lending: Navigating the New Frontier,” The Alternative Finance Bar Association (August 2017)
- Presenter, “2017 Regulatory and Legal Update – Recent Cases (including ACA International v FCC), Impact of Change in Administration to Makeup and Policies of the FCC, CFPB Debt Collection Rulemaking, FTC,” First Party Summit (June 2017)
- Co-presenter, “Don’t Pull That Credit Report So Fast – The New Pitfalls of Employee Background Checks,” Delaware Valley Labor and Employment Law Conference (April 2017)
- Panelist, “Consumer Regulation Regime for 2017,” Credit Union National Association’s Governmental Affairs Conference (February 28, 2017)
- Interviewed, “Federal regulators prepare to rein in debt collectors,” Marketplace for Business (July 28, 2016)
- Co-presenter, “Alternative Lending: Regulatory Challenges Front and Center” (June 15, 2016)
- Presenter, “The Impact of the CFPB on Small and Regional Banks from Lending to Recovery,” Michigan Bankers Association 2016 Annual Convention (June 2016)
- Presenter, “Evolving Issues in Fair Debt Collection: FDCPA, TCPA and Beyond,” Pennsylvania Bar Institute CLE (June 2016)
- Presenter, “Breakout: SBREFA, Its Impact on Rulemaking, and How You Should Be Involved,” 4th Annual Inside ARM Larger Market Participant Summit (April 2016)
- Co-presenter, “New Year – New CFPB Targets” (January 20, 2016)
- Co-presenter, “What You Need to Know About the Consumer Financial Protection Bureau (CFPB) and Why You Should Care” (July 30, 2015)
- Co-presenter, “Is the CFPB Targeting You?” (2015)